{"id":21312,"date":"2021-09-07T09:00:15","date_gmt":"2021-09-07T07:00:15","guid":{"rendered":"https:\/\/egassbarcelona.com\/politica-de-devolucions\/"},"modified":"2025-10-27T13:38:50","modified_gmt":"2025-10-27T12:38:50","slug":"politica-de-devolucions","status":"publish","type":"page","link":"https:\/\/egassbarcelona.com\/ca\/politica-de-devolucions\/","title":{"rendered":"Pol\u00edtica de devolucions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21312\" class=\"elementor elementor-21312 elementor-13935\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-38eaa06f e-flex e-con-boxed e-con e-parent\" data-id=\"38eaa06f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-157ebe08 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"157ebe08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Egass, cada pe\u00e7a \u00e9s creada amb dedicaci\u00f3 i cura artesanal. Volem que gaudeixis plenament de la teva joia; per aix\u00f2, t\u2019oferim la seg\u00fcent pol\u00edtica de devolucions: <\/p>\n<ol>\n<li><strong> Peces defectuoses o danyades<\/strong><\/li>\n<\/ol>\n<p>Si la pe\u00e7a arriba defectuosa o danyada durant l\u2019enviament, la podr\u00e0s retornar de manera gratu\u00efta a trav\u00e9s de Correos. Un cop rebuda i verificada, t\u2019oferirem: <\/p>\n<ul>\n<li>La substituci\u00f3 per una pe\u00e7a id\u00e8ntica (si est\u00e0 disponible).<\/li>\n<li>O el reemborsament \u00edntegre de la compra.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><strong> Canvis per prefer\u00e8ncia personal<\/strong><\/li>\n<\/ol>\n<p>Si la pe\u00e7a no s\u2019ajusta als teus gustos, podr\u00e0s sol\u00b7licitar un canvi, sempre que:<\/p>\n<ul>\n<li>La pe\u00e7a estigui en perfectes condicions i sense \u00fas.<\/li>\n<li>Es retorni amb l\u2019embalatge original.<\/li>\n<li>Els costos d\u2019enviament de la devoluci\u00f3 i del nou enviament, a trav\u00e9s de Correos, vagin a c\u00e0rrec del client.<\/li>\n<li>El canvi es realitzi nom\u00e9s per una altra pe\u00e7a d\u2019Egass (no es fan reemborsaments per motius de prefer\u00e8ncia).<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong> Terminis<\/strong><\/li>\n<\/ol>\n<p>Les devolucions i canvis s\u2019han de sol\u00b7licitar en un termini de 15 dies naturals des de la recepci\u00f3 de la pe\u00e7a.<\/p>\n<ol start=\"4\">\n<li><strong> Proc\u00e9s<\/strong><\/li>\n<\/ol>\n<p>Per gestionar una devoluci\u00f3 o un canvi, contacta\u2019ns a <a href=\"mailto:info@egassbarcelona.com\">info@egassbarcelona.com<\/a> indicant:<\/p>\n<ul>\n<li>N\u00famero de comanda.<\/li>\n<li>Motiu de la devoluci\u00f3 o del canvi.<\/li>\n<li>Fotografies en cas de producte defectu\u00f3s o danyat.<\/li>\n<\/ul>\n<p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A Egass, cada pe\u00e7a \u00e9s creada amb dedicaci\u00f3 i cura artesanal. Volem que gaudeixis plenament de la teva joia; per<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"0","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-21312","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/pages\/21312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/comments?post=21312"}],"version-history":[{"count":0,"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/pages\/21312\/revisions"}],"wp:attachment":[{"href":"https:\/\/egassbarcelona.com\/ca\/wp-json\/wp\/v2\/media?parent=21312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}